The number of times have you approached a company, organisation, organization or a government department and been shuffled around by the individuals who work there, and come out at the other end of the experience no better off than when you began? You did not get answers. You did not accomplish any outcomes. You did not find anybody from another location thinking about your problem. You felt as if you had wasted your time. The number of times have you been dealt with by a whole load of bureaucratic faceless people who in your opinion should not be working there? And when you complained you were consulted with, “I am just following the rules!” or “I’m just doing my task!”
I have been on the end of this many times that it is heart breaking, and my conclusion is that it is Organisational and Institutional Bullying, and it s just as hazardous as one-to-one bullying, and handles a practically identical type as one-to-one bullying. The only distinction between one-to-one bullying and organisational bullying is that individuals who take part in organisational bullying are mostly innocent – and I will describe this shortly.
Typically, bullying is typically connected with one person bullying another, and the majority of us will have experienced or seen the activities of the schoolboy or schoolgirl bully when we were at school. As we aged, the majority of us have also seen bullies in the work environment. The one in charge who tosses his or her weight around needlessly and positions unreasonable demands on workers, or the peer group bully applying power over others through worry or threats. Most of us have also seen overt bullying behaviour in sport.
Over the last few years, bullying behaviour has actually come out of the closet and exposed bullies for what they truly are: pathetic cowards who get their thrills from applying power over others. The only factor that bullying came out of the closet was the ultimate realisation in the late 1990s that bullying is mainly a great deal of small bullying occasions each of which, in their own right, are relatively insignificant however when spread over a medium to extended period of time, becomes excruciating for the victim. Bullying is a bit like the war time Chinese water torture, where drops of water are slowly dripped onto a person’s hands. Each drop, of course, is irrelevant, but after 3 days and 10 thousand drops in the future the very same location of skin, the pain is excruciating – and it has actually been stated that this type of torture is often times more efficient than many other tortures. Organisational Bullying resembles that – little unimportant power-exerting incidents over an extended period of frame. (An extended period could be three hours, by the way, if your issue must have been understandable in 3 minutes.).
Firstly, some of the definitions speak about a bullying person, whereas I will show to you that bullying can be from a little, medium or large group of faceless individuals, i.e. an institution.
Secondly the Wikipedia meaning specifies “the act of deliberately” and I will likewise show that in organisation bullying administrations, there is typically no overt intent – it is the accumulation of many unimportant and often innocent acts such as pressing people from one person to the next, and after that the next and so on, that, as a whole, forms the bullying.
Third, the Webster dictionary points out force or browbeating. I will show that bullying often develops from exactly the opposite – apathy, inefficiency and a total absence of any force from any specific person. What is lacking here is the acknowledgment that a group of innocent people can bully individuals through the cumulative impact of their innocent actions.
Below the skin of organisational and institutional administrative behaviour is a vast ocean of bullying behaviour so insidious and apparent that we’ve all missed it. There’s an elephant in the room – we all know it’s there, however no-one wants to talk about it. It is a bit like the Emperor without any clothing story. This article aims to expose the reality and reality.
Many of individuals within a bullying organisation are innocent as individuals, but horrifically guilty when contributed to the behaviour of the institution in general. For instance, let us state that you, the reader, are shuffled around by twelve different people today, from one to the other, and then you do not acquire a service to your issue and in fact do not even take one step forward. The reality is that you have experienced twelve completely innocent individuals simply ‘doing their task’ within their institution, whilst you, the receiver of their work and their decisions feels after three hours of getting definitely nowhere, that you have gone through the Chinese water torture and feel like pulling your hair out? This certainly is a form of bullying which could be averted had individuals in the bullying organisation been trained in providing various alternatives.
Consider the last time you telephoned a business and you were consulted with an automated voice mail that offers you with a 3 minutes spiel about the numerous alternatives you have, none of which apply to you so you need to wait till the message is over prior to pressing the “other queries” number. Then after waiting around another 10 minutes, you eventually get through to someone who informs you that you really need to be speaking with another person – not them. So they put you through to someone else. But the phone goes dead. So you redial the very first number. This time, you choose a various alternative and are postponed for 5 minutes. When you get eventually make it through, the person is unhelpful and suggests you call yet another external number. You call this brand-new number, only to discover a recorded message that tells you that all contact should be made through their website. And so it goes on.